EXCHANGE/REFUND POLICY

 

For a more prompt exchange/refund, please keep your invoice and call to obtain a return authorization number.

 

If it is necessary to return merchandise for an exchange/refund, all merchandise must meet the following conditions:

 

-Return in original packaging - must be in resalable condition

-Return to Green Supply within (30) days

-Copy of invoice enclosed with merchandise

-Enclose a brief letter of explanation

- Merchandise returned for exchange- will be charged a $10.00 exchange fee plus a shipping charge.

-Merchandise returned for refund- will be charged a 15% restocking fee - $3.00 minimum.

-All returns must be prepaid;

  No COD’s accepted

 

            If the merchandise you wish to receive is out of stock, a refund/credit will be issued promptly.  All returns for refund paid by credit card will receive a credit to the credit card.

 

            Any questions concerning an exchange/refund should be directed to our customer service department at

(704) 694-6210.  If merchandise you receive is defective, call our customer service department for instructions.

 

            For a prompt exchange/refund, return all merchandise to:

 

GREEN SUPPLY INC. /B & J Distributors

3059 Audrain Rd. 581

Vandalia, MO  63382

Attn:  Customer Service

Cancellation Policy

If you decide to cancel an order, that has been charged to a credit card, and the product is in stock, or you chose to order an item on backorder, you will refunded the cost of the item minus a 5 % Credit Card handling fee.